When a fire destroyed their building in the Mission District in 2015, Rocio and her family had their lives turned upside down. They experienced a bout of homelessness for a while, and then they lived in temporary housing. Fortunately, they were eventually able to secure permanent housing through the Below Market Rate (BMR) rental program at Abaca in the Dogpatch for Rocio, her husband, and their three children. It was a brand new building with a gym and a lounge. They thought their problems were solved when they moved in. However, since BMR apartments lack just cause eviction protections, they found their housing threatened once again.
“I was waiting for a package, and I accidentally took a different one that wasn’t mine,” explains Rocio. “I only realized it later.”
Her honest mistake resulted in her receiving a 3-Day Notice to Quit, which is the first step when a landlord wants to evict a tenant.
“The management wouldn’t accept our rent,” she said.
That’s when she began looking for help and found BiSHoP.
“The staff there talked to the mayor’s office,” explains Rocio. “And the mayor’s office called the building management and explained that our mistake wasn’t so serious.”
Fortunately, the family was able to retain their housing, and have been able to resume making regular rent payments.